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Support & Help

Find answers, explore resources, and get the help you need to make the most of CredimusAi.

Live Chat

Chat with our team via the contact form — we respond within 4 hours.

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Email Support

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Contact Form

Onboarding Call

Book a call with our team to get set up and answer your questions.

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Knowledge Base

Help Articles

Quick guides to help you get the most from CredimusAi.

Getting Started Guide

Everything you need to know to begin using CredimusAi in your classroom.

10 min read

Uploading Assessments

Learn how to upload student work for marking, including bulk uploads.

5 min read

Managing Classes

Set up classes, add students, and organise your assessment workflow.

7 min read

Understanding Reports

A complete guide to interpreting and sharing CredimusAi analytics reports.

8 min read

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Training Resources

Everything you need to become a CredimusAi expert.

Video Tutorials

Step-by-step video guides covering all CredimusAi features.

  • Quick Start
  • Advanced Features
  • Admin Dashboard
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Live Webinars

Training sessions hosted by education specialists.

  • Weekly sessions
  • Monthly deep-dives
  • Q&A with the team
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Downloadable Resources

Guides, cheat sheets, and templates to support your journey.

  • Quick reference cards
  • Staff training packs
  • Parent guides
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FAQ

Frequently Asked Questions

Quick answers to common questions about CredimusAi.

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